Pelangi Bali Hotel & Spa

The hotel is looking tired and in need of renovation

My first room was very disappointing. I explained that I was dissapointed that the balcony was very small and no view. I had previously stayed in a garden room and loved it, they moved me the next day. I am very appreciative that they listened to me and acted. Had a wonderful stay. The location is perfect. The room comfortable and lots of space. Will definitely be returning.

Room nice. Good location. The shuttle to town is terrific. Good AC. HORRIBLE WIFI ! Students used to cook the eggs . They use students and the supervision in bad too. Poached eggs come in a soup of old vinegar water when they should put them on a piece of white bread first or on the plate. They over cook omlets and the fried eggs. They don't turn down the fire . The students hygiene is unsanitary! Proper instruction needed . Pool is very clean with ladies as waterfalls for a back massage. Some lounges are torn but nice showers when you come in from beach. The music for breakfast is Balinese, which I like , but they have the volume so loud that many guests try to sit as far outside as possible. They need a more tranquil CD of Balinese music ,at LOWER volume for a pleasant breakfast morning setting. Workers have been there since 4 a.m. so they have it loud to wake up. People on vacation don't like that. They also play the music so loud that you can't hear the waves. Their food for lunch pizza excellent and our dinner was excellent. Usually no one eats there but the food is actually good. The traditional show would be good instead of miserable if they would point the BRIGHT LIGHTs towards the dancers instead of the dinner tables because the dining guests are blinded by the bright lights and it is obnoxious! All they need is longer extension cords for the lights and to move them about 3 meters and FACE the light towards the stage ,NOT the guests. The staff are terrific.

Check in was at 2pm, after leaving our luggages with the hotel and going for a walk when we came back the room wasn't ready yet; so my partner and I ordered a light lunch from the hotel restaurant.My salad nicoise was very testy but the tuna was a bit overcooked, my partner fried chicken was not fully cooked, tasted bland the coating was rough, it felt like it was cooked by a first timer in the kitchen.The room was ready at 2.20pm.When we got to the room I had the feeling the room wasn't the one we booked, as I remember seeing a spa in the bathroom and a partial sea view when I booked but I had no evidence of their mistake, as hotel.com.au site didn't have all info and pics of what we booked so we decided not to say anything.The room itself was really nice but I felt disappointed with the cleaning which was not to my standard, in the bathroom there were yellow stain. underneath the toilet seat, and on the tiles next to the toilet, the electric plug had brown stain faucets have never been cleaned/polished and therefore showed a build up of calcium and water spot, the floor in the bathroom as well the room never seen a mop, we couldn't walk barefoot without getting the sole of the feet black.We loved the staff, which was very polite and helpful, the pool area and pool bar, cocktails where amazing, not expensive and breakfast with so many choices and really testy.The hotel is in a superb area facing the beach on one side and so many shops, bars and restaurants on the other.

very old and run down hotel, surrounds were not kept in good condition, room balconies a joke and dangerous due to size. Room amenities were disgraceful, no hair conditioner, no body lotion etc.Front desk staff were not flexible and would not allow a taxi pick up only their "mafia" taxi service. Restaurant was a joke, it has a good rooftop area which they would not open.

Great location in Seminyak! Breakfast included was nice

The hotel staff were extremely friendly and obliging. The physical features of the resort are really 3 star. Wi-fi was quite good as was the breakfast. The pool was very good for children over the age of two.