6/10 Bagus
26 September 2023
Poor service
The stay was good, staff not so much. Had an incident where I left my airpods at the hotel and realized it while en route to the airport. Firstly had to try a hundred times for someone to pick up the call and finally when I got one, the lady sounded so disinterested in helping that I had to tell her that I have a flight to catch and requested her to let me know if they are able to find the airpods in the room. She says “I will as soon as I can” but never called back.
I went back to hotel from half way to the hotel. The guy at the front desk was as cold as they come and told me that they couldn’t find anything. On insisting that I’d like to check myself, a lady came along and we went to the room together. I could see on Find My that the airpods were still at the hotel(showed her too) but was unable to locate it. Tried to give the bed a thorough search but she was too reluctant saying it was already cleaned and made ready for a guest. Never got them back, the device was still somewhere in the hotel for another day before moving to a different location.
Chemmandoor
Chemmandoor, perjalanan bisnis 2 malam
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