6/10 Bagus
6 Apr 2026
We moved rooms after the first night.
The first room was in the basement - no fridge, no safe, not much natural light, noisy with doors slamming (from staff), no hand towels. The hotel offered us a different room for the remainder of our stay. The room on the fifth floor was much nicer, brighter, and more comfortable. We really appreciated the offer to change rooms.
Breakfast was basic, but nice to have. You had to pay to use the Nespresso in your room - I've never stayed in a hotel where the coffee put out in the room was extra charge. You needed to buzz to be let into the hotel every time you left. The traffic on the street side of the hotel can be loud.
Entire property very well kept and clean. Staff are extremely friendly and went out of their way to move us to a more comfortable room. Nice to have drinkable water provided in the room. Smart TV worked well.
At the end of the day, the price was excellent for the lodging, comfort, and services received. We would definitely stay here again - just wanted to provide our observations for improvement.
Matthew
Matthew, perjalanan 3 malam
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