Grand Mercure Jakarta Kemayoran

Top shower nozzle was leaking. Beside that very clean room and friendly staff.

Nice hotel for the rates given.

1. Staff at entrance cannot speak English. 2. When booked taxi in advance, there was no confirmation document then staff could not speak English so it was terrible and create near miss flight. 3. Hotel ask to deposit money, it's normal case but it's not normal that it charge to credit card and in USD currency then the hotel said it's needed to proceed over 45 days to return money back which it may be created different ex-change rate and lost money.

Hotel to JIEXPO is conveniently located just within 5 mins of transport (Taxi or Private hire). However given the location, there is not much leisure / sightseeing within the vicinity. Check in period took a while given that there were 2 active counters verses the amount of check in guests. Room allocated was bright, spacious, spick and span with remarkable unblocked view. Comfortable for business related stay ... facilities was of standard comparable to a world wide chain. Had experienced a run out of tomato sauce during my 2nd day breakfast at Catappa restaurant which was rather surprising and unusual given that tomato sauce being an important common item was being overlooked. Other than that, service was consistent of a international brand.

Liked the hotel. I will stay again.