Aston Pluit Hotel & Residence

Not nearly as nice as it appears in photos. Nothing is really walkable in the area and the only real attraction is the shopping mall. Hotel was dated and bathroom was really awkward with a shade over a glass wall. Bed was decently comfortable. Would only stay here if business required it. Not for couples/holiday.

Staff and service was exceptionally excellent. They went out of their way to attend to our needs. My 6 year old granddaughter left her purse containing money in a common area. We didn’t even realize it was missing until upon checkout they asked if it was ours and returned it intact. They also made car reservations and translated for us. Additionally the breakfast buffet was 5+ stars. Had everything you could imagine beautifully presented. It was a very impressive display and hard to imagine for the price of a night. Well worth the cost of the room. Only con was the building and interior is starting to appear weathered but not enough to distract from the outstanding service and quiet room

In cahoots with crook taxi drivers. I took taxi from airport to this hotel and the taxi driver tried to give me fake receipt with fake numbers from 2 days before the ride even took place. Then I talked to the hotel people here since they can speak indonesian hoping they would tell the driver the ride should only be 100k instead of 200k (we already took the same way before with another taxi and we only paid 100k). Then the hotel people tell me the 200k fee is "standard" but when I confronted with the hotel people and the driver with the fake reciept, and the fake dates, the driver tells me it's "printing error" and now 'only' demand 150k, and the hotel people tell me it's "standard" now, where the standard seemed to change just in 5minutes from 200k to 150k. Yes it's only 50k IDR but the principle is that the hotel should be the customers' advocates not crook cab drivers. My best advice is to avoid this hotel and, or most of all, any taxi services this hotel calls for you

The staff was really kind and helpful. Check-in was done within 5 minutes. The room is really clean and the breakfast selection is also great. Dewi also helped mr during the breakfast and she really took care of me and the other guests. Thank you Dewi for the awesome service. I highly recommend this place as the hotel also has free shuttle to and from the airport, and the location is convenient as well. Really close to a mall and plenty of taxi around.

Not recommended, old room and hotel, air conditioner leaking, room phone not working.