Overall, the stay was fine, but personally I’d rate this as a 4-star hotel, similar to a lot of the other reviews I read when I was looking at booking it.
For me, it didn’t quite feel 5-star, mainly because of the standard of the room and bathroom. With a 5-star hotel, I’d expect a higher standard than what we found. The shower also has a funny smell and it took us a long time to get the temperature right!
That said, the overall stay was completely fine. The location was good, there were lots of nice restaurants around, and the foyer, reception and breakfast area were all nice and modern. The staff were also friendly and we had no issues with them at all.
There is building work going on outside, but we were up and out quite early, so it wasn’t really a problem for us.