Ceria Hotel Bukit Bintang

I would say this hotel is very basic. The rooms don't have windows but we only stayed for 2 nights and was out all the time so it was fine by us. However, they checked us in on the first room by the lobby so we don't have much privacy when we opened our door. There's free water dispenser by the lobby which was nice and service was good. We had to wait for the housekeeper to come in later when we ran out of toilet paper and facial paper as they don't leave extra in the room. For its price, you get great value with this hotel.

Outstanding as always for a budget hotel

Hotel is good, for the price paid.

I stayed here for 3 nights from 18th December. I was offered the new "wing" in the next building which is in the midst of renovations - dust, uncarpetted lobby, wires dangling, workers - which I accepted as I found the room was bigger, likewise for the toilet! Lots of ceiling light in the windowless room. Set your alarm clock if you need sunlight to tell if its morning as you wont know when you sleep in a windowless room! The body wash/shampoo smells good. Though there should be a bottle near the sink as well as one has to go to the shower area to get some soap. There isn't a kettle - but a thermos(that looks like a kettle because there is no plug in it) - fill it with your hot / cold water from the dispenser located outside the room. The staff - every single one that I came across with - was very helpful and friendly. Would I stay here again when Im in Kuala Lumpur ? Definately I would!

I stayed here for 3 nights from 18th December. I was offered the new "wing" in the next building which is in the midst of renovations - dust, uncarpetted lobby, wires dangling, workers - which I accepted as I found the room was bigger, likewise for the toilet! Lots of ceiling light in the windowless room. Set your alarm clock if you need sunlight to tell if its morning as you wont know when you sleep in a windowless room! The body wash/shampoo smells good. Though there should be a bottle near the sink as well as one has to go to the shower area to get some soap. There isn't a kettle - but a thermos(that looks like a kettle because there is no plug in it) - fill it with your hot / cold water from the dispenser located outside the room. The staff - every single one that I came across with - was very helpful and friendly. Would I stay here again when Im in Kuala Lumpur ? Definately I would!

For a low budget hotel, the reviews on this place were fairly good which is what made me book. Luckily we were only here for one night before leaving KL. Pros of this place is that it’s really close to Berjaya Times Square. Downsides include the room being on the second floor and there wasn't a lift so we had to get our luggage up six flights of stairs - painful! We found a lizard in our room and when we went to get him out our room he ran under the bed so I felt very uncomfortable for the rest of the stay, including trying to sleep. A few marks on the bed sheets and pillows. Corridor smelt outside our room but luckily not in our room. I think it’s a smoke free hotel but we did see a guest vaping. Also, what no one has mentioned in reviews before is that this place is right by a nightclub, and you can hear music and feel the bass when led in bed till the early hours.

bad. cannot sleep for 3 nights as other hotel guests keep slamming the door at 2am-3am. Its probably 2 groups of friends in different rooms and they keep going to the next room. very frequent opening and closing the door like every 10mins mins interval. reception did not help on this case.

This hotel offers clean, comfortable and modern rooms with an interesting design for a very reasonable price. The staff is truly welcoming and friendly. Location is fine, at walking distance of Berjaya Time Square, the KL Monorail Low Yat Plaza and Jalan Alor Food Street. Recommended.

Throw away the shower liquid dispenser . It is hopeless can't get any out. Better to give us bars of soap.

You can see the dust between woods. I really disgusted by dusts. I don't know how they clean them but it was terriblw hotel experience