JR-East Hotel Mets Shibuya

3.5 star property
Hotel within easy reach of Shibuya Crossing

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Reception
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 17 of 17 rooms

Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Single Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 9 min walk - 0.8 km
  • Cerulean Tower - 10 min walk - 0.9 km
  • Tokyo Anime Center - 12 min walk - 1.0 km
  • Roppongi Hills - 3 min drive - 3.1 km
  • Meiji Jingu Shrine - 7 min drive - 4.1 km

Getting around

  • Haneda Airport (HND) - 41 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

At JR-East Hotel Mets Shibuya, you'll be just a 5-minute drive from Shibuya Crossing and Tokyo Tower. You'll have free perks like WiFi and wired internet. Also, Omotesando Hills and Yoyogi Park are just a 5-minute drive away. Fellow travelers like the overall property condition and access to public transport. The property is just a short walk from public transportation: Shibuya Station is just steps away.

Languages

English, Japanese

At a glance

Hotel size

  • 195 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 1800 for children

Parking

  • Covered self parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?
Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR-East Hotel Mets Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JR-East Hotel Mets Shibuya?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at JR-East Hotel Mets Shibuya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Does JR-East Hotel Mets Shibuya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around JR-East Hotel Mets Shibuya like?
JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Marcin, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Jimmy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Jason, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Mary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Romina, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Melinda, 11-night trip
Verified Hotels.com guest review

8/10 Very Good

Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.
Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

8/10 Very Good

Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kenric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Sam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location with access to transportation and dining options nearby.
Verified Expedia guest review

10/10 Exceptional

The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again
Verified Orbitz guest review

10/10 Exceptional

Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Virginia, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Convenient
Pei see, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yoichi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

CAROLINA, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Toilet was smelly when check in
Peggy, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Mutsumi, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel right at the station.
Kira, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was an excellent choice for my two nights in Tokyo. I'm not familiar with the city and this hotel is right on Shibuya railway station which meant I could easily get to Narita airport. It's also perfectly placed for a day or two of shopping, dining and local sightseeing. The staff were very good and the hotel is clean and bright. The room was small, which is to be expected in a city like Tokyo, but not too small. The amenities were very good.
Jane, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This property meets the Japanese business hotel standard in its service, cleanliness, facilities, and location. The smallest room has a queen sized bed with one of its side stuck on the wall between the room and the bathroom which makes the entire room a little too small for one-two person but I think it is the Japanese common way to locate the bed in a room. I did wish for a lightly bigger room, but considering the low price, I felt like it was the best deal. The door to the bathroom had the wood pattern coating like some other walls in the room and felt well coordinated. The door was chrome from inside of the bathroom which made it look so clean and robust. It was a huge plus for me. Unlike other budget business hotels, the room had the decently sized so-called "unit-bath" that you see in regular apartments in Japan. In combination with the ground level main entrance, this hotel offers a very homy and relaxing experience as if guests live in this area. On the fourth level, there was a lounge space guests can relax and do some internet work with the public free wifi they provide. There is a complimentary coffee machine from which guests can get unlimited tiny cups of brewed coffee. The trash "shelf" underneath the coffee machine had the bin especially for the leftover drinks, in case guests cannot finish the coffee so that the trash won't be ruined to make it harder for the mandatory recycling obligation in Tokyo. I see it everywhere in Japan and I like it.
2-night business trip
Verified Expedia guest review

8/10 Very Good

The place was good. That’s all.
Brandon Jacob, 1-night trip
Verified Expedia guest review