Gloria Residences Ion Delemen

The cleaniness is bad. The facility is limited. The car park is far away. The breakfast was limited. The reception staff not friendly. The extra bed super expensive. The room rate overeating. Pay high price was very low facility. Not recommend to stay. Grand Ion delemen even better.

This is my second time checked-in into the same apartment. Location wise is perfect. Unfortunately management still way to catch up. Especially on staffs professionalism. Corridor was dirty all the way till the room. Hotel slipper was every way without a proper cleaning. Carpet, table and bedsheet doesn’t meet standard for an international hotel or apartment located at such a beautiful place. Really disappointed why staffs can’t be trained appropriately? Is a common sense I guess as a hotelier to meet minimum standard for cleanliness!

I was booked family suite, 1 king 1 bunker bed. As photo shown. But when check in, we been told we upgraded to G-luxe Gloria. But the unit is extremely small for my family. Its Queen bed instead of king. The living hall is small. There is only 1 bathroom. This is what we not expected. The pillow is bad. Too high or too low. We suggest should change all pillow. Bed and linen is good. Just the pillow. Overall the environment is great. Staff is helpful and good attitude. Shutter transfer on time. But need to have more routes or trips pick up from first world for peak hrs like after 9pm, its easily get full every night.

Wifi wasn’t working.

Room was very nice. Well equipped and good views of the surroundings. The only negative was the sewer smell in the bathroom. I suspect the builders neglected to put a trap in the floor drain which means sewer gas can seep into the room.

The reception staff named Alex is so nice and he’s proactive to help and answer all our queries.

Arrived on 18th Sept after a long drive. Not much hassle during check in except you need to park your car at the hotel side and walk thru the link bridge at 7th floor to the residence. It was a weekday and off peak not many crowds, Given a corner unit on the 20th floor, just as I preparing to take a nap after shower, there was a loud irritating drilling sounds coming from either on top or besides my room. Was so frustrated and called the front desk, after enduring for 30 mins. then they replied already stopped the workers. The next day after breakfast, I went up to my room to take a rest while waiting for noon check out, 1030am in the morning, the drilling sound came again, I walked out of my room and saw my shoes outside the unit besides me. Was so frustrated that I immediately check out. Just do not understand, why allocated me to a unit that is doing renovation works besides during an off peak and weekday. Will not come to this place again.

Tempat yg selesa dan makanan yg sedap

Very nice but cold.

There is lack of parking spaces for the residence. Please consider more parking spaces to accommodate all guests.