Shutters on the Beach - Santa Monica, Amerika Serikat

great location....the staff is amazing....

This is a beautiful hotel, very charming. The staff were fantastic, maybe the best my wife and I have ever experienced. Room was great, like the hotel itself, very charming, romantic and comfortable, loved the view we had. Restaurant top shelf, everything we had was very good. The only downside as a guest in a top hotel, was the homeless people you run into as you exit the back of the hotel to walk on the beach or down the strand. Our heart's go out to them, but they are literally standing right at the gate. One man was yelling threatening and vulgar statements at my wife and two other young ladies as we stood near the gate looking at the ocean on Sunday morning. Fortunately, he stopped only for a moment, then kept on moving as he screamed at them. He never addressed me. The words he was using were again very violent threats! We felt very uneasy. This would be the only reason we would not return. I think the hotel should have a security guard at this part of the hotel just to be on the safe side.

Just what i was longing for... quiet relaxing pool area... steps to the ocean...bicycles... fantastic food...Perfection!

Not a 5-star hotel, but rooms were comfortable & short 5 minute walk to Santa Monica pier. Staff are friendly, food is OK but nothing special, shelves in room were filled with books & little games, bed was comfortable. I would rate this a 4-star hotel in a 5-star location with 5-star room price tag

wonderful