Arte Plus by Afflexia Serviced Suites KLCC

Room & rest are perfect. But access lift to room complicated & confusing.

The location is very close to Jalan Ampang but bit inside and not well connected. The time taken for check in is too much and you need to take two separate lifts to reach your room. The room was pretty good but the bathroom of the master bedroom was clogged and stinking. We tried to call the number provided but couldn't get connected. There are no convenience stores near by and we need to walk for 7 to 8 minutes to get to a Petrol station on the main road. While checking out we need to wait for long time to get the lift to the ground floor as it is the only one lift which takes you to the ground floor and lot of costumers will be using it during the checkout time. The facilities are good and need to be more streamlined. There rooms have no cupboards to keep the bags and hang clothes. Even there was no iron box provided.The TV had very few local channels. Wifi was good. The pool was crowded and small to accommodate so many guests and water were there all over in the recreational area and even the lifts. The infrastructure and design was good. Good place to click pictures.

We booked 3 nights here but checked out after 1. The website do not show the place in it’s true state. Firstly, no one has heard of this place. It was a struggle to get a taxi from the airport and when we did he had to rely on GPS to get us there. We were dropped off at a parking area and walked into what we assumed was the lobby, but felt more like a nightclub entrance. As we arrived late we asked where we could get some food and were told our only option was Foodpanda delivery, nothing nearby. Not a great start. To get to the room we had to cross the car park, get a service lift to the R floor then another lift to the room. All lifts were really dirty, and really not maintained. All of the communal areas were the same. We thought this was a new complex but it looks like it’s ready to be ripped down and started again. Bits are falling off everywhere, walls are filthy and need a whole repaint. As it was late we went to sleep. Not for too long though as the place is situated next to a building site. We were woke up early with drilling and banging so no chance of a lie in. In the daylight we could see the room in all its glory, or lack of. This place if New has been done to the cheapest standards and is already in need of a refurb. Stains everywhere, floor is cracked, most basic furniture and just has an overall feel of bad upkeeping.

the whole building facilities was really in bad condition (or rather to say not ready). Most of the lift's aircon was warm (What?!) We book this hotel because of the lazy pool. End up the lazy pool aircon is not working and made the area so stuffy with weird smell, the adult lazy pool is malfunction too and we cannot dip into the pool, the jaquzzi pool water is dirty, the whole lazy pool area is full of mosquitos (yea.. level 35!) End up, we jz snap some photo and left with mosquitos bites all over my legs. Then, we head to Swedish Garden, superb design but again aircon was not turned on!! Save electricity or what?! We snap a few photos quickly and left due to stuffiness. Then to access to all this insta photo spot, you need to take ONLY bomba lift. The bomba lift is super dirty and wet floor with stain and again NO AIRCON. I guess the management is really saving cost on aircon. Despite the beautiful design from lobby to garden to pool, the comfort is also very important. Lastly the room, clean, but the cutlery was not wash and food stained (OMG). Well I guess the whole buiilding was not ready for residents to stay. If not I'll die of stuffiness and weird smell before I got into my unit.

Saw the hype in FB about this property. We knew it's a condominium and it looks decent in the videos and pictures. So we decided to give it a go. Will not write an essay but instead I will note it on points. -Check-in was quick. A brief intro on how to get to our unit. -Had to park to alloted parking on the 6th floor and got lost just to find the lifts. Could not find lift BL1. -When got to the lift, it was so filthy. Stains and dust everywhere. -Got to recreation floor and asked the security for help. Had to go to Tower 2 lift lobby to our unit on 39th floor. The lift lobby is filth with dust! -Lift was again with stains and dust all over. -Unit was furnished as per pictures but so dusty. No slippers provided and had to wear our own slippers. -Kitchen sink was choked. -Master bedroom bathroom had stench. Provided only shampoo and body wash. The rest of the toiletries you better bring your own. -Bed and pillows were super hard. Not to mention that the bed is super low. -The sofa and carpet was filthy dusty. -Basically the whole unit and building is disgustingly dusty! -Nearby construction contributes to the amount of dust. -A so-called new property seems like it's been more than 5 years. -Security guard on the recreation floor was busy entertaining himself looking at the guests in the pool most times instead of patrolling. He was so cosy with a chair and a table there. -If you're not driving, the property is far in on a dark alley.