2/10
Hotels.com doesn't pay to this hotel since long time ago, so they didn't let me stay. Moreover, the location hotels.com was giving me continuously was wrong. I spent like 4h talking with hotels.com agents and finally they didn't relocate me. And as the agents took me 4h asking the same question, when they told me I wasn't going to be relocated, it was too late to find another hotel on my own. So I had to sleep on the street. I talked with 5-6 agents and nobody cared about that and my safety. The worst agent and was the supervisor, s/he just wasted my time, it has been the most uncomfortable conversation I had. And the worst night I ever had in a foreign country in the middle of nowhere. I will cancel all my bookings (more than 40), I won't use @hotelsdotcom any more, I will discourage people using @hotelsdotcom and I will spread the horrific service of @hotelsdotcom in all the medias for years
Asier
Perjalanan 1 malam