Timhotel Palais Royal as expected with excellent staff
The best thing about this hotel is its great location and wonderful staff.
I am writing to you based on the experience of my 4-night stay in this hotel.
On the day of entering the hotel after 3 P.M, we were met with a warm welcome by the hotel staff and the check-in was done in less than a few minutes. After we went to the room, we noticed that the room was not ready.
We told the front office and they immediately replaced us with another room on the 7th floor.
Our room on the seventh floor had a window to the backyard and was also next to the hotel elevator. The presence of the air conditioning system in the backyard and the sound of the elevator made us not have a good night.
In the morning, we conveyed the issue to the lady at the front desk, and she immediately replaced us with another room and managed everything for us quickly. (She was truly a unique, competent, compassionate, and kind employee)
Our third room was on the sixth floor with a view facing the street, which was much better.
The design of the rooms and the facilities inside the rooms were acceptable and the internet access was excellent with stable speed and quality in all parts of the hotel. But the thing that should be considered in this hotel is the thinness of the wall between the rooms, so you can barely hear the voices of other guests talking in their rooms. Also, the sound of the doors closing in the rooms is very liberating. In my opinion, all hote