Overall we had a great time, but it didn’t start off well. As a couple reviewers noted, we weren’t aware that there are three hotels on this property and, of course, we booked the one that doesn’t have a pool (Atico). I think this information needs to be more explicit on Expedia's site (and on the hotel's website as well) and/or in the booking because we were very disappointed when we discovered our error. Thankfully, we talked with the staff and they were kind enough to hook us up with daily access to one of the pools for a nominal fee. Problem solved. We had to drive to it every day because it’s a sprawling property, but it was easy. Plus the pool is worth it; It’s small but refreshing and in the middle of a beautiful vineyard, flanked by a massive oak tree. The friendly staff supplied us with all the wine we wanted. It was never crowded - one day we had the pool completely to ourselves.
The only other negative was: lots of stairs. Our room was on the second floor and even the bed in the room was in a loft. We brought our two dachshunds, so we were carrying dogs up and down stairs a lot. I actually appreciated the exercise, but be prepared for stairs - there were no ground floor rooms or elevators at Atico.
Overall, it’s a lovely property, the staff is super friendly, the restaurants on site are really good (Fauna definitely deserves their “Best Restaurant Mexico 2023” award from 50 Best), and their Ocho wine label puts out some delicious wines. Thanks Bruma!