4/10 Fair
26 Sep 2024
The management of this property changed 2 days prior to our arrival. We were reliant on connecting to the wifi to access the digital key required for entry.
Upon arrival, there were 4 other guests having issues entering. They changed the wifi password several times without communication. Being stuck outside, in the dark, while its raining and unable to get inside...this happened MANY times. It felt unsafe and unacceptable! Then to communicate with new management, one must use "WhatsApp" to chat to receive new wifi passwords to FINALLY gain access to the building and unit.
Courtney
Courtney, 3-night trip with friends
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