6/10 Bagus
8 Jul 2025
Bad experience..
self check-in online. Hated it and painful. We were on holiday and why we had to do front desk job? Room is too small for 2 adults and 1 kid. No room to move. We were put in disabled room. Bathroom was flooded and wet. It is easy to see traces of flood on the floor outside of bathroom but it seemed no action was taken. They have no vacancy to change us to another room. No daily house-keeping. If you want, pay extra $. Had to do all request/everything online. What if someone is computer illiterate? You pay premium but everything is 'do it yourself'. Staff were helpful. I will never ever stay in the apartment hotel again. Breakfast is just a piece of croissants, bottle juice and tea/coffee only. No toaster. No proper breakfast. If you can spend this $ at this aparthotel, I would recommend you stay in the hotel. Not here. We were put on the 1st floor and we could hear noises from the bars across the room until late.
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